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Privacy Policy


When you visit our websites we will not collect your personal information unless you choose to use and receive online products and services that require it. For transactions with
Red-D-Arc that require credit cards we use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

You Have a Choice
If you choose not to use the internet to provide personal information to Red-D-Arc, you can contact us by telephone, fax, email, mail, or in person.

Cookies
Some Red-D-Arc websites use cookies. Cookies are generally used to make it more convenient for users to move around our Web sites. If you choose, they may be used to 'remember' your password and make it easier and faster to log-in to certain sites. These types of cookies need to be stored on your computer's hard drive.

Linked Websites
Some of our websites link to other websites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving a Red-D-Arc website and our information management policies no longer apply.

Red-D-Arc Inc., Red-D-Arc Limited and its affiliated companies’ web sites will be herein referred to as Red-D-Arc.

Red-D-Arc is committed to respecting your privacy and protecting your personal information. This privacy policy statement explains the current information-management practices on our websites.

The handling of all personal information by Red-D-Arc is governed by the Personal Information Protection and Electronic Documents Act, and all Provincial Privacy Acts deemed substantially similar. We are committed to protecting your privacy whether you are browsing for information or conducting business with Red-D-Arc electronically.

Red-D-Arc strives to uphold the following privacy principles:

Accountability
Red-D-Arc upholds the principles established in the Personal Information Protection and Electronic Documents Act (PIPEDA), and all provincial legislation deemed substantially similar. Red-D-Arc is responsible for the personal information under its control. Red-D-Arc has procedures in place to deal with any questions or complaints regarding its privacy policy. Red-D-Arc’s Security Officer is responsible for upholding Red-D-Arc’s privacy policy

Purpose
Red-D-Arc always seeks to identify the purposes for collecting personal information at or before the time information is collected.

Consent
Red-D-Arc always seeks the knowledge and consent of an individual before the collection, use or disclosure of personal information, except where inappropriate. Subject to certain exceptions regulated by law, an individual has the right to withdraw consent for the use and disclosure of personal information. However, Red-D-Arc may be unable to provide some services where consent is withdrawn

Collection
The collection of personal information by Red-D-Arc is limited to that which is necessary for the purposes identified by Red-D-Arc. All information will be collected by fair and lawful means. Red-D-Arc will not require more information than is necessary to provide the goods or services required, and Red-D-Arc will not refuse to provide goods or services because of a refusal to provide information. However, Red-D-Arc may be unable to grant credit or provide goods or services where insufficient information is provided to establish creditworthiness or secure the collection of an account.

Use, Disclosure, and Retention
Personal information provided to Red-D-Arc will be used only for the purpose for which it was provided unless consent is given or as required by the law. Personal information will not be disclosed by Red-D-Arc to third parties other than those identified and consented to at the time of collection. Red-D-Arc will not sell, rent, trade or disclose information unless permitted or required by law. Personal information will be retained only as long as is reasonably necessary or as long as it is required by law.

Accuracy
Personal information will be kept as accurate, complete, and up-to-date as is necessary for the purpose for which it is to be used.

Safeguards
Security safeguards at Red-D-Arc are designed to protect personal information, regardless of its form, from loss or unauthorized access, disclosure, duplication, use, or modification. Personal information is protected by security safeguards appropriate to the sensitivity of the information.

Openness
Red-D-Arc makes information about its policies and practices relating to privacy and to the management of personal information available to concerned parties. For further information regarding these policies and practices, please contact Red-D-Arc’s Security Officer. Contact information for the Security Officer is listed below.

Access
Upon request an individual will be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information. An individual is able to challenge the accuracy and completeness of his or her information and have it amended as appropriate. There are specific limitations to this right as outlined in PIPEDA, and provincial legislation deemed substantially similar. Red-D-Arc may be unable to comply with your request if prohibited by law. Whenever possible, Red-D-Arc will provide the reasons for declining a request.

Concerns
Any concerns regarding the above noted policies and principles should be address to Red-D-Arc’s Privacy Officer at privacy.officer@red-d-arc.com. If you have any other concerns regarding general security, Red-D-Arc’s Security Officer at security.officer@red-d-arc.com.

If an individual feels that their concerns have not been appropriately addressed by Red-D-Arc’s Privacy Officer they have the right to contact the Privacy Commissioner of Canada at 1-800-282-1376, or write to 112 Kent Street, Place de Ville, Tower B, 3rd Floor, Ottawa, Ontario, Canada K1A 1H3

Website Use and Access Agreement
Red-D-Arc Inc., Red-D-Arc Limited, and its affiliate companies (Red-D-Arc) maintain this website (the "website") for informational purposes only. Please read this agreement carefully before using the website. Access to this website is subject to the terms and conditions set forth below. Your use of the website signifies your acceptance of this agreement. If you do not agree to comply with this agreement, please do not use the website. Red-D-Arc reserves the right to make changes in the programs, policies, products and services described in this website at any time without notice. A user who uses, or makes decisions based on information contained in this website does so at the user's own risk. By accessing this website, the user agrees to hold Red-D-Arc and its affiliates harmless against any claims for damages arising from any decisions that the user makes based on such information.

Restrictions
This website is owned and operated by Red-D-Arc. Modification of any material from this website or use for any other purpose is a violation of Red-D-Arc' copyright and other proprietary rights. Use of any such material from this website on any other website or computer environment is prohibited. Material from red-d-arc.com or any website owned, operated, licensed or controlled by Red-D-Arc may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any manner. Technically, accessing the website constitutes downloading of Software. Red-D-Arc grants user a limited, non-exclusive, nontransferable license to use the Software for internal non-commercial purposes only subject to this agreement. Red-D-Arc retains full and complete title to the Software and all intellectual property rights therein. Red-D-Arc prohibits the redistribution, sale, de-compilation or disassembly of the Software.

Trademarks and Copyrights
All names symbols, logos and marks appearing in this website, except as otherwise noted, are trademarks owned or used under license by Red-D-Arc or its affiliates in the various countries where Red-D-Arc markets products or services bearing such trademarks. The use of these trademarks or any other material on this website is prohibited.

Linked Websites
Red-D-Arc is responsible only for the content of websites that are owned or maintained by Red-D-Arc or one of its affiliates. Because another website is linked to this website does not imply that: (a) Red-D-Arc sponsors, licenses, endorses, is affiliated with or is otherwise connected to the website, the products or services described therein or its owner, and (b) Red-D-Arc has authorized the linked website to use any trademark, trade name, logo or other trademarked or copyrighted material of Red-D-Arc.

Disclaimer
INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. RED-D-ARC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RED-D-ARC DISCLAIMS LIABILITY FOR AND DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE INTERPRETATION OR RESULTS OF THE USE OF MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.

Limitation of Liability
Under no circumstances shall Red-D-Arc be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials in this website, even if Red-D-Arc or a Red-D-Arc authorized representative has been advised of the possibility of such damages.

 
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